- Description
- What's in the Box
- Instructions
- Warranty / Returns
Face Mask for patent pending JoyRider Dustless Air System Mask, All day Comfortable Reusable, Head and Neck Strap Design.
- Unique patent pending design: Unlike previously designed filter masks, our JoyRider mask implements the Head and Neck strap design preventing the mask from slipping off during those rough rides. and when used with the JoyRider Dustless Air System there is no heat build-up inside the mask.
Warranty / Return Policies
We will gladly accept returns on almost all items within 30 days of purchase. Returns may be subject to restocking fees to cover any credit card fees, shipping and re-packaging.
These items are not returnable or refundable:
- Any item purchased over 30 days ago.
- Any mask or mask related items (hose, hose to
mask manifold ect.) - Special Order or Modified Items are final sale.
- Any item that is not in its original, new, unused condition, missing parts or damaged by anything other than shipping.
- Any items damaged by moisture or water
If an item was damaged during shipping, you must retain all
packaging, and send a photo to returns@JoyRider.Fun LLC for a prompt shipping investigation and refund/reshipment.
Please return items by bringing to our store or shipping back to us. Please do not bring returns to races or events without prior approval.
📦 Return Merchandise
Authorization (RMA) Disclaimer
All product returns must be accompanied by a valid Return
Merchandise Authorization (RMA) number. Returns without an RMA will not be accepted and may be refused or returned to sender at the customer's expense.
To obtain an RMA number, please email our customer service
team at returns@joyrider.fun with your order details and reason for return.
Once approved, you will receive instructions for shipping the item back. The RMA number must be clearly marked on the outside of the package.
Please note:
- RMA numbers are valid for 30 days from the date of issuance.
- Returned items must be in original condition and packaging unless otherwise authorized.
- Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
We reserve the right to deny returns that do not comply with
our RMA policy.